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Repair guide

Gas Water Heater Repair: Common Problems and What to Do

Gas water heaters fail in a few predictable ways: pilot and thermocouple trouble, burner problems, venting issues and tank wear. This guide explains each so Lombard homeowners know what to expect.

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Overview

How a Gas Water Heater Works

A gas burner under the tank heats the water. A pilot light or electronic igniter lights the burner, a thermocouple confirms the flame and a gas valve controls the flow. A vent carries exhaust out of the home. When any one of these parts fails, the heater stops heating or shuts down.

Common problems

Most Common Gas Water Heater Problems

ProblemLikely cause
No hot waterPilot out, bad thermocouple or failed igniter
Lukewarm waterDirty burner, thermostat issue or sediment
Pilot keeps going outWorn thermocouple or drafts
Yellow or sooty flameDirty burner or poor combustion air
Rumbling noiseSediment hardened in the tank
Water around the baseLeaking tank or valve
Safety

If you smell gas, leave the home and call your gas utility. Do not light or touch any switches.

Safe checks

Checks You Can Do Safely

  • Confirm the gas supply valve to the heater is open.
  • Look through the viewing window to see if the pilot is lit.
  • Check the thermostat dial setting.
  • Make sure other gas appliances in the home work.
  • Check around the tank for moisture.
Parts

Repairs a Plumber Handles

A plumber can replace a thermocouple, igniter, gas control valve or relief valve, clean the burner and check venting. Gas work requires proper tools and safety checks, so it is not a DIY project. Our water heater repair service covers gas and electric tanks.

Decision

Repair or Replace a Gas Water Heater

A tank that leaks cannot be repaired. A unit nearing the end of its life that needs repeated service is often better replaced. A technician can compare the repair against replacement so you choose with the facts.

Local help

Gas Water Heater Help in Lombard

We repair gas water heaters for Lombard and nearby homes. Call (630) 403-0608 and describe the symptom, and we will explain the options and the next available visit.

Gas Water Heater Repair Questions

Why is my gas water heater not heating?

A pilot that is out, a bad thermocouple or a failed igniter are the usual causes.

Can I relight my own pilot light?

If the manual allows and you smell no gas, yes. If it keeps going out, the thermocouple likely needs replacement.

Why is my gas water heater making noise?

Sediment buildup is the typical cause. Flushing the tank can help.

Is a gas water heater repair an emergency?

A gas smell is an emergency. No hot water is urgent but not dangerous.

How long do gas water heaters last?

Often around eight to twelve years depending on maintenance and water quality.

Need Help With a Plumbing Problem in Lombard?

Call us and describe what is happening. We will explain the options and when we can visit.

Call (630) 403-0608
Call (630) 403-0608